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Pokeworks selects Qu as next-generation POS provider

Fast-casual poke bowl brand Pokeworks has chosen Qu as its next-generation point-of-sale (POS) provider in a move to modernise its restaurant technology.

The partnership aims to streamline operations and provide real-time insights to foster growth.

With 73 locations across 20 US states, Taiwan and Canada, Pokeworks reported an 11% same-store sales increase in April 2025.

The brand is expanding its footprint, having recently announced a 10-unit franchise deal in San Antonio, Texas, and the complete sell-out of franchise territories in Houston.

To support this growth, Pokeworks turned to Qu's flexible, cloud-native platform, which is designed to scale with ease and support franchise expansion.

The unified solution provided by Qu is set to alleviate operational challenges, enhance order accuracy and offer oversight across all locations.

Pokeworks co-founder and head of IT Kasper Hsu stated: "With rapid advancements in restaurant technology, we needed a partner that could future-proof our operations while supporting the success of our franchisees."

"Qu's ability to seamlessly integrate with emerging technologies and provide real-time operational control made it the clear choice. Their team not only understood our vision for growth and innovation but also our commitment to empowering franchisees with the tools they need to thrive."

Franchise owners are now equipped with a system that enables unmatched performance, including 99.99% uptime, thanks to Qu's triple redundant platform. This ensures minimal downtime even during peak hours.

The platform also allows scaleability for franchisees, centralised menu control and consistent operations.

Qu's certified integration ecosystem streamlines multiple systems into a connected tech stack, with more than 100 partners in loyalty, labour, payments and gift cards.

Qu's Notify, a real-time operational intelligence tool, is a key feature being utilised by Pokeworks. This voice and chat-enabled mobile app provides instant performance alerts and insights, enabling store managers and franchisees to access data conversationally.

Notify offers customisable reporting, trend identification and performance analytics, allowing operators to gain insights and respond swiftly.

The partnership positions Pokeworks to leverage AI-driven tools and emerging technologies, owing to Qu's microservices architecture.

Qu's development sprints, which occur every three weeks, align with Pokeworks' focus on innovation, ensuring continuous improvement without disrupting customer experience or complicating operations.