Alltius has unveiled a Voice AI platform custom designed for financial sector organisations.

The company noted that its new system allows insurance providers, high-street banks, and investment management companies to streamline intricate customer engagements.

It ensures regulatory compliance and integrates effortlessly with current infrastructure.

In contrast to standard AI tools or conventional IVR systems, Alltius Voice AI agents perform account-specific tasks autonomously.

They handle insurance claims, sanction loans, and provide investment portfolio updates without human involvement.

The platform maintains natural dialogue and emotional sensitivity. This solution redefines customer interaction management for financial institutions.

Insurers can automate initial loss notifications, routine claim handling, and policy queries, slashing per-interaction costs from $200 to $1.

High-street banks can process loan requests and account queries, reducing routine inquiries by up to 80%. Investment firms can leverage Alltius for automated client reports and market analysis.

This enables advisors to concentrate on premium advisory services. The platform also offers tailored financial education to clients.

Alltius said that its Voice AI stands out with its financial sector expertise and direct system operations. It incorporates empathetic intelligence, swift implementation, and cost efficiency.

The platform guarantees stringent security with SOC 2 Type II, GDPR, PCI-DSS, and HIPAA compliance.

Alltius CEO Vibhanshu Abhishek said: "Financial institutions have struggled with a fundamental challenge: how to scale operations while reducing costs and improving experiences.

“Traditional approaches force an impossible choice between personalization and efficiency. Our Voice AI agents eliminate this trade-off by combining deep financial knowledge with the ability to take direct action on customer accounts.”

"Alltius introduces voice AI agent platform for financial institutions" was originally created and published by Retail Banker International, a GlobalData owned brand.

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